Text Messaging Program & SMS Opt-In

ProTurf Property Management ("ProTurf") is a licensed and insured residential lawn-care company serving Hillsborough County and the Tampa Bay area of Florida. We operate proturfpm.com. Questions about this program: call (813) 661-1870 or email elvin@proturfpm.com. This page publicly documents how we collect consent to send text messages, exactly what we send, and how to stop messages at any time.

Service and appointment texts. When you request our free lawn diagnostic or receive lawn-care service from ProTurf and provide your phone number, we text you about that service: appointment scheduling and confirmations, a heads-up when our technician is on the way with an estimated arrival time, an arrival notification, a summary when your treatment is complete (with a note that the full report was emailed to the address on file), quotes and pricing you asked for (with a link to view your quote), secure payment links and billing reminders, customer portal and account notices (for example, how to sign in or update your contact details), an invitation to rate your completed visit with a link to leave a Google review, and replies to questions about your own service. Links in our texts point to ProTurf's own websites (proturfpm.com and our customer portal at proturfpmcrm.com) or to our Google Business Profile for reviews. We never use public link shorteners. Message frequency varies with your service schedule.

Marketing texts (separate, optional). Lawn tips, seasonal reminders, and offers are sent only to customers who additionally check the separate, optional, unchecked-by-default marketing consent box shown on our form (step 3 of the booking form) or the marketing checkbox on the text updates sign-up form. Declining it has no effect on your visit or service.

Anyone can opt in directly at proturfpm.com/text-updates. That page shows everything on load, with no steps to click through: full name, mobile phone, optional ZIP, two separate checkboxes that are both unchecked by default (one for service texts, one for lawn tips and offers), and the full disclosure with links to our Privacy Policy and Terms. The visitor checks at least one box to choose which texts they want. The service-text checkbox reads, verbatim:

Yes, text me appointment reminders, technician arrival updates, treatment summaries, quotes, payment links, account notices, and review requests from ProTurf Property Management at the number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

End users opt in at proturfpm.com/free-diagnostic (the same form also runs at proturfpm.com/book and on our seasonal pages). The form books a free lawn visit in five short steps. The phone number and the text message disclosures are both on step 3, shown before the visitor continues.

1. ZIP code, to confirm the address is inside our Hillsborough service area. No contact details are collected.
2. Two questions about the lawn (its age, and whether it has been treated before).
3. Visit details: visit type, street address, full name, mobile phone, and optional email, with the SMS disclosures described below.
4. Pick a day and time for the visit.
5. Review and confirm the booking.

Service texts. Directly under the Next button on step 3 the form states, verbatim:

By booking, you agree to receive appointment and service-related text messages from ProTurf Property Management at the number provided (appointment confirmations and reminders, technician arrival updates, treatment summaries, quotes, payment links, account and portal notices, and review requests). Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms.

Marketing texts. A separate checkbox, unchecked by default and never required to book, reads verbatim:

Yes, also text me lawn tips, seasonal reminders, and offers from ProTurf Property Management at the number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

For verification: enter any in-area ZIP such as 33569 (Riverview, FL) on step 1 and answer the two lawn questions to reach step 3. Visitors who never enter a phone number can browse the entire site freely.

Customers who sign up for service by calling us at (813) 661-1870, or in person with one of our technicians or sales representatives, provide their phone number and verbal consent to receive the same service and appointment texts described above. The same disclosures apply: message frequency varies, message and data rates may apply, reply STOP to opt out or HELP for help. Marketing texts are never sent from a phone signup without separate written opt-in.

Message frequency varies with your service schedule and inquiry. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE) to any message to opt out at any time. You will receive one final confirmation and nothing further. Reply HELP for help, or contact us directly at (813) 661-1870 or elvin@proturfpm.com. Opting out of texts does not affect your service; we will simply reach you by phone or email instead.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Full details in our Privacy Policy and Terms of Service.